{"id":3,"date":"2026-08-04T15:47:40","date_gmt":"2026-08-04T15:47:40","guid":{"rendered":"https:\/\/tes-ar.online\/?page_id=3"},"modified":"2026-08-06T23:55:11","modified_gmt":"2026-08-06T21:55:11","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/tes-ar.online\/ar\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

Effective Date:<\/strong> August 4, 2023<\/p>\n\n\n\n

Last Updated:<\/strong> August 7, 2026<\/p>\n\n\n\n

Platform Domain:<\/strong> https:\/\/tes-ar.online<\/code><\/p>\n\n\n\n

\u0645\u0631\u062d\u0628\u0627\u064b \u0628\u0643 \u0641\u064a \u0641\u064a \u0645\u0646\u0635\u0629 TES<\/strong> (operating \u0623\u0643\u0627\u062f\u064a\u0645\u064a\u0629 TES\u061f<\/strong>, TES \u0645\u062f\u0631\u0633\u0629<\/strong>, and TES Track<\/strong>). We are committed to protecting your privacy and ensuring the security of your personal data.<\/sup> This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, register for online courses, submit payment verification, or interact with our learning management systems and support channels.<\/p>\n\n\n\n

By accessing or using our platform, you agree to the collection and use of information in accordance with this Privacy Policy.<\/p>\n\n\n\n

1. Information We Collect<\/h2>\n\n\n\n

We collect several types of information from and about users of our platform:<\/p>\n\n\n\n

A. Personal Identification Data<\/h3>\n\n\n\n
    \n
  • Account Information:<\/strong> Full name, email address, WhatsApp\/phone number, country of residence, and chosen username\/password when registering for courses (e.g., General English, IELTS, Call Center Track, or TES School).<\/li>\n\n\n\n
  • Profile Data:<\/strong> Student profile details, avatar\/photo uploads, bio, and educational background.<\/li>\n<\/ul>\n\n\n\n

    B. Children\u2019s Personal Data (TES School \/ STEAM Track)<\/h3>\n\n\n\n

    Under Egyptian Law No. 151 of 2020 (Personal Data Protection Law) and international standards, children’s data is categorized as sensitive personal data.<\/sup><\/p>\n\n\n\n

      \n
    • For students under 18 (specifically kids enrolled in our ages 7\u201314 STEAM & English programs), data must be provided and managed by a parent or legal guardian<\/strong>.<\/li>\n\n\n\n
    • We collect the child’s first name, age\/grade level, and parental contact details. We do not collect direct personal contact details from minors without verified parental consent.<\/li>\n<\/ul>\n\n\n\n

      C. Financial & Payment Verification Data<\/h3>\n\n\n\n

      We do not store complete banking or credit card credentials on our servers.<\/p>\n\n\n\n

        \n
      • Manual Payment Receipts:<\/strong> If you pay via Instapay<\/strong>, Mobile Wallets<\/strong> (e.g., Vodafone Cash), RedotPay<\/strong>, or direct Bank Transfer<\/strong>, we collect transaction reference numbers and uploaded payment screenshot receipts to manually verify and audit your enrollment.<\/li>\n\n\n\n
      • Automated Payments:<\/strong> If you pay via debit\/credit card or external gateways, transaction data is processed directly by our licensed payment gateways (e.g., Paymob, Stripe, PayPal) under their privacy protocols.<\/li>\n<\/ul>\n\n\n\n

        D. Academic & Usage Data<\/h3>\n\n\n\n
          \n
        • Course Activity:<\/strong> Course progress, lesson completions, quiz scores, assignment submissions, voice evaluations, certificates issued, and instructor feedback.<\/li>\n\n\n\n
        • Technical Logs:<\/strong> IP address, browser type, operating system, device identifiers, and page visit duration collected via essential platform analytics.<\/li>\n<\/ul>\n\n\n\n

          2. How We Use Your Information<\/h2>\n\n\n\n

          We use the collected data for specific, lawful purposes:<\/sup><\/p>\n\n\n\n

            \n
          1. Service Provision & Enrollment:<\/strong> Setting up student accounts, unlocking purchased course materials, tracking progress, issuing certificates, and facilitating live sessions.<\/li>\n\n\n\n
          2. Payment Processing & Verification:<\/strong> Auditing submitted transfer screenshots, verifying account balances, and maintaining financial records.<\/li>\n\n\n\n
          3. Communication & Support:<\/strong> Sending course updates, assignment notifications, and customer support via email or official WhatsApp<\/strong> channels.<\/li>\n\n\n\n
          4. Job & Career Referrals (BPO \/ Call Center Track):<\/strong> For adult students enrolled in career tracks who opt-in, sharing performance scores and contact details with vetted hiring partners and call centers for job placement opportunities.<\/li>\n\n\n\n
          5. Platform Improvement:<\/strong> Analyzing aggregated user activity to optimize user interface, course structure, and learning outcomes.<\/li>\n<\/ol>\n\n\n\n

            3. Legal Basis for Processing<\/h2>\n\n\n\n

            We process your personal data based on the following legal grounds:<\/sup><\/p>\n\n\n\n

              \n
            • Contractual Necessity:<\/strong> Processing required to fulfill our obligation to provide educational services upon course enrollment.<\/li>\n\n\n\n
            • Explicit Consent:<\/strong> Prior explicit consent for marketing communications, WhatsApp messaging, minor student enrollment by parents, and career referral sharing.<\/li>\n\n\n\n
            • Legal Obligation:<\/strong> Maintaining transaction and audit logs in compliance with financial and local regulatory requirements.<\/li>\n<\/ul>\n\n\n\n

              4. Payment Receipt Handling & Storage<\/h2>\n\n\n\n

              Because manual local transfer options (Instapay and Mobile Wallets) are supported:<\/p>\n\n\n\n

                \n
              • Uploaded payment receipt images are stored in restricted media directories accessible only by authorized financial administrators.<\/li>\n\n\n\n
              • Receipts are retained solely for transaction verification and financial auditing, after which sensitive personal details from receipts are archived or deleted in accordance with data retention schedules.<\/li>\n<\/ul>\n\n\n\n

                5. Children\u2019s Privacy Policy (TES School)<\/h2>\n\n\n\n

                Protecting youth privacy is a primary operational standard:<\/sup><\/p>\n\n\n\n

                  \n
                • Children under 18 may not create an account independently. Accounts for minors must be created and verified by a parent or legal guardian.<\/li>\n\n\n\n
                • We do not sell, rent, or publicly display minors’ personal information.<\/li>\n\n\n\n
                • Parents or legal guardians maintain full rights to review, modify, or request the deletion of their child’s account and personal data at any time.<\/li>\n<\/ul>\n\n\n\n

                  6. Data Sharing & Third-Party Services<\/h2>\n\n\n\n

                  We do not sell, rent, or trade your personal information to third parties.<\/strong> We only share data with service providers and partners under strict confidentiality agreements:<\/p>\n\n\n\n

                  Recipient \/ Category<\/strong><\/td>Purpose of Sharing<\/strong><\/td><\/tr><\/thead>
                  Hosting & LMS Infrastructure<\/strong><\/td>Secure web servers and plugin frameworks (Tutor LMS \/ WooCommerce) hosting platform data.<\/td><\/tr>
                  Messaging Services<\/strong><\/td>Official WhatsApp Business API and email delivery services for transaction updates and course notifications.<\/td><\/tr>
                  Recruitment Partners<\/strong><\/td>Optional for adult career tracks:<\/em> Partnered BPO\/Call Center employers (shared only<\/strong> with explicit student consent).<\/td><\/tr>
                  Legal Authorities<\/strong><\/td>Shared only when required by applicable law, judicial order, or governmental regulation.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

                  7. Data Security & Retention<\/h2>\n\n\n\n
                    \n
                  • Security Measures:<\/strong> Technical and organizational security controls are implemented, including SSL\/TLS encryption for data in transit, secure server firewalls, strict role-based admin access, and regular platform audits.<\/li>\n\n\n\n
                  • Data Retention:<\/strong> Personal and academic data is retained for as long as your account remains active or as needed to provide educational services. Financial verification logs are retained for the statutory period required by local tax and business laws.<\/li>\n<\/ul>\n\n\n\n

                    8. Your Rights<\/h2>\n\n\n\n

                    Depending on your jurisdiction and applicable laws (including Egypt Personal Data Protection Law No. 151 of 2020), you hold the following rights regarding your data:<\/sup><\/p>\n\n\n\n

                      \n
                    • Right to Access:<\/strong> Request a copy of the personal data held about you.<\/li>\n\n\n\n
                    • Right to Rectification:<\/strong> Request correction of inaccurate or incomplete information.<\/li>\n\n\n\n
                    • Right to Erasure (“Right to be Forgotten”):<\/strong> Request deletion of your account and associated personal data, subject to legal retention obligations.<\/li>\n\n\n\n
                    • Right to Withdraw Consent:<\/strong> Revoke consent for direct marketing communications or WhatsApp messaging at any time.<\/li>\n<\/ul>\n\n\n\n

                      To exercise any of these rights, contact us using the details below.<\/p>\n\n\n\n

                      9. Contact Us & Data Protection Officer<\/h2>\n\n\n\n

                      If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our team:<\/p>\n\n\n\n

                        \n
                      • Platform Name:<\/strong> TES Platform (TES Academy \/ TES School)<\/li>\n\n\n\n
                      • Data Protection Officer \/ Admin Email:<\/strong> privacy@tes-ar.online<\/code> \/ support@tes-ar.online<\/code><\/code><\/li>\n\n\n\n
                      • Official WhatsApp Support:<\/strong> +<\/code>2 01559707999<\/li>\n\n\n\n
                      • Operating Location:<\/strong> Cairo, Egypt \/ Qatar, Doha<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"

                        Effective Date: August 4, 2023 Last Updated: August 7, 2026 Platform Domain: https:\/\/tes-ar.online Welcome to TES Platform (operating TES Academy, TES School, and TES Track). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tes-ar.online\/ar\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tes-ar.online\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tes-ar.online\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tes-ar.online\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tes-ar.online\/ar\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/tes-ar.online\/ar\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":151,"href":"https:\/\/tes-ar.online\/ar\/wp-json\/wp\/v2\/pages\/3\/revisions\/151"}],"wp:attachment":[{"href":"https:\/\/tes-ar.online\/ar\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}